Privacy Policy

Last updated: April 2026

1. Who We Are

empAIre ("we", "us", "our") provides AI-powered operations and consultancy services. This policy explains how we collect, use, and protect personal data when you visit our website or use our services.

2. Data We Collect

We may collect the following information:

  • Contact information: name, email address, phone number, and business name when you book a call or submit a form.
  • Usage data: pages visited, time on site, referring source, and device/browser information via privacy-respecting analytics.
  • Communication data: records of correspondence when you contact us directly.

3. How We Use Your Data

We use personal data to:

  • Respond to enquiries and schedule consultations
  • Deliver and improve our services
  • Send relevant follow-up communications (with your consent)
  • Understand how our website is used so we can improve it

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Consent: when you submit a form, book a call, or opt in to communications.
  • Legitimate interest: to operate and improve our website and services.
  • Contractual necessity: to deliver services you have engaged us for.

5. Data Sharing

We may share data with:

  • Service providers: hosting (Cloudflare), scheduling (Cal.com), and communication tools necessary to deliver our services. All providers are bound by data processing agreements.
  • Legal requirements: if required by law or to protect our rights.

6. Data Retention

We retain personal data only as long as necessary for the purposes it was collected. Contact and communication data is retained for up to 24 months after our last interaction, unless a longer period is required by law or an active service agreement.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at the address below.

8. Cookies

This website uses only essential cookies required for basic functionality. We do not use tracking cookies, advertising pixels, or third-party marketing scripts. If we introduce analytics in the future, we will update this policy and obtain consent where required.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data transmission is encrypted via TLS/HTTPS.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.

11. Contact

For any privacy-related questions or requests, contact us at:

empAIre
Email: privacy@empaire.com